Support

Contact

Email vanthuong.dao2004@gmail.com. Please include your TV brand and model, and the app version (Settings, bottom of the list).

My TV is not found

• Check the TV is on and on the same Wi-Fi as your iPhone (not a guest network).
• In iOS Settings → Privacy & Security → Local Network, make sure Beamo is on.
• Add the TV by its IP address: on the TV go to Settings → Network → Network status.

The TV asks to Allow

Choose Allow with the TV's own remote. If you chose Deny by mistake, open the TV's device manager (Samsung: Settings → General → External Device Manager → Device Connection Manager) and allow Beamo.

Roku refuses

On the Roku: Settings → System → Advanced system settings → Control by mobile apps → Network access → Default.

Restore a purchase

In Beamo open Settings and tap Restore purchases.